Shipping policy

Shipping Policy

At Alystra London, we aim to provide a smooth and reliable delivery experience for every customer.

Order Processing Time
Orders are usually processed within 1–3 business days after payment confirmation. During high-demand periods, processing times may take slightly longer.

Free UK Delivery
We currently offer Free UK Delivery on all orders within the United Kingdom.

Estimated Delivery Time
Estimated delivery time is 7–15 business days after your order has been processed.

Order Tracking
Once your order has been processed and shipped, you may receive tracking information by email when available. Please allow a few business days for tracking details to update.

Delivery Delays
Delivery times are estimates and may vary due to carrier delays, customs processing, holidays, high-demand periods, weather conditions, or other circumstances outside our control.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Alystra London is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Contact Us
If you have any questions about your order or shipping status, please contact us through our Contact page.